Please use the link below to submit a wallet unlinking request. When your request is received, support will remove a wallet ID from your account that does not match the list of IDs you’ve provided in this field (this way we can ensure we do not accidentally delete a working, verified wallet). If you do not have any wallets currently linked and working properly to Uphold, then please let us know that we can “remove any wallet”. In the Description field of the form, please include all wallet payment IDs (found on your brave://rewards-internals page, on the General info tab) that are currently properly linked to your custodial account – these are typically the wallets you want to keep verified/linked. Please use these steps to find your Uphold member ID List of wallet IDs currently linked to your custodial account Note that this will only appear for a wallet that is already properly verified with your Uphold/Gemini account. This can be found on your brave://rewards-internals page on the General info tab, under the External wallet info section. When submitting a wallet unlinking request, the following information is required – without it, we will not be able to process your unlinking request : Your Custodian Member ID OR Uphold Member ID What information is needed to submit a request? This will allow you to verify an additional wallet/device to that custodial account. Note that at this time, we can only remove one wallet per custodial account. Given the number of users encountering this issue, we’ve created a form for users to submit a wallet “unlinking” request. After a thorough review of all your log files, almost every single user here is unable to verify their wallet due to hitting the wallet linking limit (four browser wallets per custodial account).
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